their activities so that they acquire practical experience that is essential for their future tasks in the field. This assures that the user receives the best installation and maintenance service possible."
As previously mentioned, a phase which receives very special attention is the actual training on the equipment itself. German Castro, who joined the Company in Colombia in 1954 and has worked for NCR organizations in Panama, El Salvador, and the Technical
Education Center in Puerto Rico, is Education Hardware Specialist in the International Center. Referring to this particular phase of the training, Mr. Castro said: "We consider that the training on the equipment itself is the most important part of the course since this is the activity in which the students are engaged when they return to their respective countries. The knowledge and experience they acquire here is what they will apply when they install and render service to a system. There are two phases of training on the equipment. In the first, the students work with programs
and familiarize themselves with the operation of the machine. In the other, they become acquainted with the internal functions of the equipment and carry out troubleshooting. Here, we put "bugs" in the machine to simulate conditions of malfunctions which occur in field installations and we ask the students to analyze these problems. In the first part of the course, we teach them troubleshooting techniques. For example, we show them how to display certain areas of the memory, how to use and synchronize certain functions in order to determine through analyzing oscilloscope displays whether specific modules are operating correctly or not.